Frequently Asked Questions
We recently successfully underwent a 5-week, 3-arm randomized controlled trial with over 350 participants to prove our claims that eQuoo enhances our player's mental well-being. But until we have official accreditation through the health regulatory bodies in your country, please do not use eQuoo to self-treat mental illness of any kind. If you are feeling unwell or living with a diagnosis and feel like you need more support, please reach out to your GP.
eQuoo is the only game available on the NHS Apps Library, after undergoing rigorous background checks for safety, evidence, privacy issues and more. The app has been also been reviewed by ORCHA, the UK's leading health app assessment platform, and received a top score rating for the application. Last, but not least, eQuoo has a 4.3 out of 5 rating on Psyberguide.
We do not collect data from the app: all of your data is stored on your phone alone, we have no access to who you are or what you are doing in the app.
Because we do not collect data, the responsibility for your personal data is yours. We strongly advise you to set up a passcode for your phone and try not to lose it.
The app is updated and reviewed regularly, at least quarter yearly. The development side of the game is monitored by the development team at PsycApps, the content by Silja Litvin, a licensed psychologist and her team of accredited psychologists and psychiatrists.
Yes, eQuoo went through a rigorous 3-armed, 5-week randomized controlled trial with over 350 participants. The results have been submitted to a peer-reviewed psychological journal and published soon.
Absolutely. During the alpha testing, our development company worked with professional focus groups to help design the app. After launching the beta, the app was tested over 4 months in Australia and New Zealand in a public beta. (During their nights, we were able to fix bugs so that they could play the game smoothly their next morning). Over 4000 users helped develop the app, report bugs and we have updates every 3-4 weeks on average. In our over 1500 app reviews in the Google Play Store, you can see that we have answered all reports of bugs and are tirelessly working on delivering the best product possible.
If you have any issues with eQuoo, PLEASE send us an email: [email protected]. Your email will be answered within 48 hours by founder Silja Litvin personally or her team.
We're very sorry for this inconvenience: screen space is scarce, and we are an interactive story game, so it's hard to fit everything on one page. We will add an easy reading feature soon, so please bear with us.